Cancellation policy
Welcome to the LTVplus Merchandise Store! By purchasing from our store, you agree to the following terms and conditions:
1. General Terms
- All merchandise is subject to availability and may be limited in quantity.
- Prices are listed in USD (or relevant local currency for your region) and may change without prior notice.
- We reserve the right to update or modify these terms and conditions at any time.
2. Orders and Payments
- Orders are processed after payment confirmation.
- We accept payments via credit/debit cards and other secure payment methods available at checkout.
- Order cancellations or modifications are allowed within 24 hours of placing the order.
3. Shipping and Delivery
- Shipping is available to the countries listed in our market.
- Delivery times may vary based on location. Customers will receive a tracking number once the order is dispatched.
- Shipping fees are calculated at checkout and may depend on your location and order size.
4. Returns and Exchanges
- We accept returns or exchanges for defective or damaged items within 14 days of delivery.
- Items must be unworn, unwashed, and in their original packaging to qualify for returns or exchanges.
- Shipping costs for returns will be borne by the customer unless the item received was incorrect or faulty.
5. Limited Edition and Seasonal Items
- Limited Edition and Seasonal Picks are non-refundable and non-exchangeable unless defective or damaged upon arrival.
6. Intellectual Property
- All designs, logos, and branding on the merchandise are the property of LTVplus and may not be reproduced, copied, or distributed without permission.
7. Privacy
- Your personal information is protected and will only be used for processing orders and providing updates related to your purchase. For more information, refer to our Privacy Policy.